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Guides and articles » Miscellaneous features and options

What is customer login?
By default, all your customers get a login to your online shop when they place an order. With tha...
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Sending EAN invoices
It is currently not possible to send an invoice directly to an EAN number. However, there are option...
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Filtration and properties
It is possible to use filtering in your product categories if your products have either variants or ...
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Info tabs on the product page
It is possible to add info tabs to the product page by searching for 'tabs' in the administration. ...
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Combination products
With the "Combination items" tool, you can create one item that is a combination of other items. ...
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Selling virtual products (files)
It's possible to sell virtual products in your online shop such as recipes, e-books, videos and more...
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Discount code when signing up for the newsletter
It is possible to give a discount code to your customers when they sign up for your newsletter. Here...
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Setting up (many) variants via Custom Fields
If you have many variants on your item, creating every single variant might be too extensive. Instea...
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Make a copy of an item
It is possible to copy an item where you edit your item. When using this method, you ca...
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Gift cards - automatic and manual options
You have two options for selling gift cards in your ideal.shop webshop. 1. Automatic sale/delivery ...
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Cookie banners and efficient tracking
In this article, we will dispel some myths and misconceptions about cookie banners and the ability t...
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Cash sales
Point-of-sale is an option used for physical sales to customers. You can quickly create cash orders ...
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Beta and Alpha - importance
In some places in the administration or in your webshop, you may find labels that say "BETA" or "ALP...
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Options / add-ons
To create "options" on an item, you must first create both items. For example, "Trainers" and "Laces...
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Add weight to your items
After you have activated the "Weight" tool, you can find it where you edit your item. The u...
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Advanced product search
Use the advanced item search to find items that fulfil specific requirements. - all items that ha...
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Items that are not allowed/can't be purchased
If you want to showcase items that are not available for purchase in the shop, there are four option...
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Customer creation - customers must be able to create an account
You can allow your visitor to create a customer account themselves if you wish. Simply enable it ...
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Install ideal.shop on different devices
iPhone and iPad 1. Tap the menu button at the bottom of the screen 2. Select "Add to home screen...
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Deposit / packaging fee on goods
If you want to charge a deposit or extra fee for packaging on selected items, you can do so by using...
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Google Ads remarketing
Remarketing med Google gør det muligt at ramme dine kunder på andre hjemmesider og i apps med et bud...
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Javascript event _saas_site_event - access data and actions via javascript
When a customer makes a purchase in your shop, javascript events are generated that you can read and...
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dataLayer in your website/web shop
dataLayer is a javascript object that typically contains information about the current page a visito...
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Send email to all customers
If you want to send a message to all your customers, you must first check that you have authorisatio...
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Invalid characters in feed
A product/item feed cannot handle all types of characters that exist. Therefore, you may find that y...
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Booking - sell services and rentals via calendar booking
With the booking option, you can sell services based on the employees and working hours you create. ...
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Cookie scanner and cookie acceptance
All websites that use cookies (other than 'necessary cookies') are required to disclose this and obt...
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Customise your system pages (404 page not found, empty basket, search page, category front page, etc.)
You may want to add content to your system pages such as your 404 page, search page and basket page ...
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Language and currency selector in popup (javascript code)
With this code you can display a popup on your website/web shop that lets the visitor choose their l...
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Validation and entry requirements in basket fields (e.g. first name and last name)
It is possible to use "regular expressions" to force certain entries in the fields in the basket. ...
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Hide shipping/delivery steps in basket
If you have items that are not shipped/delivered or physically picked up, it may make sense to hide ...
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Automatic item categorisation to show offers/news
It is possible to set an item category to automatically display items that are either on sale or new...
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Create your own order statuses
It is possible to create custom order statuses if you are missing a status among the predefined opti...
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Webshop plug-in (add webshop to an external website)
It is possible to use ideal.shop as a plug'n'play webshop that is embedded into an existing website....
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Unsubscribing - what you need to be aware of
It is possible to cancel your subscription with ideal.shop with immediate effect. There is no bindin...
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Terms and conditions template
By default, your website will have a terms and conditions page, which you can find in the bottom men...
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Which subscription should I choose?
If you're not sure which ideal.shop subscription you should choose, you can find inspiration and exa...
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Why do I need to change my subscription to get access to ONE extra feature?
This is a question we receive often, and for good reason. It IS frustrating to be charged a dispr...
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Global tags - how to use them
Global tags are a tool that can be used to group items and variants together. After creating a gl...
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Use AI Assistant for text tasks
It's possible to use artificial intelligence to make your work tasks easier, especially text tasks s...
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Transfer of website/web shop
Transferring a website to a new owner is easy. Here's a list of things you should do and a list of e...
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E-mailhotel
E-mailhotel er en service som gør det muligt at få en "rigtig" e-mailadresse gennem dit ideal.shop a...
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Vis varianter i varekategorier
Det er muligt at vise en vares varianter på varekort (i varekategorier). Det giver et hurtigt overb...
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Flere hjemmesider/webshops med samme CVR
Der er ikke noget i vejen for at oprette flere hjemmesider og/eller webshops til din virksomhed. ...
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Webshop uden CVR
Det er muligt/tilladt at drive en webshop uden et CVR nummer. Men det vil dog medføre en del begræns...
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