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Orders are created before payment is authorised
When an order is placed in the webshop, it appears in the order overview. Even if the customer does ...
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Returns and cancellations - handling returns (cancellation and RMA)
There are two types of returns. If the customer cancels and if the item is faulty. In online shop...
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Partial return of amounts
It is possible to make a partial return/credit of a completed order. If the order has been paid with...
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Change of order
There are a few options to change a placed order before you process it. Prerequisites The or...
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Pre-order / pre-order
Do you want to sell an item that can only be delivered in the future? You can sell an item in you...
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Fake / invalid / scam orders from robots
Most online shops experience receiving orders made by scam robots. This is not uncommon, nor is it d...
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Create your own test orders to try out the webshop
It's a good idea to test your online shop by placing several test orders. Preferably using different...
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Opdeling af ordrer (dellevering)
Ønsker du at dele en ordre op, så nogle varer sendes nu, mens andre sendes senere, så kan det lade s...
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