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All about MobilePay (MyShop, Online, Private, Withdrawals, Number, etc.)
Here we have gathered a number of frequently asked questions regarding MobilePay as a payment method in your webshop.
Should I/ought I to accept MobilePay?
The short answer is: YES!
A very large portion of especially private (but also B2B) customers prefer to pay with MobilePay. In some webshops and among certain target groups, more than 50% of all orders are paid for with MobilePay.
If you sell to private individuals in Denmark, and you do not accept MobilePay, you are likely to lose out on that.
What does it cost to accept MobilePay?
The price depends on your solution. It is possible to accept MobilePay via a direct integration with Vipps MobilePay, but it is also possible to process payments through a gateway + acquirer.
A direct integration has no subscription. However, if you use a gateway and acquirer, the price is usually DKK 49 per month excluding VAT.
Price per transaction: DKK 1 excluding VAT + a transaction fee (depending on the acquirer and/or your direct agreement with Vipps MobilePay)
Furthermore, your payment gateway may charge a subscription and fee per transaction
Can I use MobilePay MyShop (5-6 digit number)?
No.
MobilePay MyShop is intended for physical commerce. It cannot be integrated into a webshop.
Instead, you should use the service called MobilePay Online or Vipps MobilePay integrated payment.
Which number should my customers pay to?
When you use MobilePay to accept payments in your webshop, you do not get a number. Instead, your customers need to enter their own phone number, and then they can approve the payment in their app.
How will the money be paid out to me?
Payments with MobilePay will be transferred to your bank account through the acquirer or via Vipps MobilePay. Typically, amounts are paid out via the direct integration daily, whereas payments through an acquirer are paid out either daily or weekly.
May I use my private MobilePay number?
No.
It is not permitted to accept payments on your private 8-digit MobilePay number.
How do I get started with MobilePay in my webshop?
MobilePay Online can be ordered and set up easily and quickly.
This is done in your webshop's administration, where you need to go to "Settings » Payment Methods".