Help for DNS

When a domain uses the ideal.shop name servers (DNS), you have the option to make changes to the domain's DNS records.

This may be necessary, for example, if you need to set up an external service to be responsible for your email address (MX).

DNS can also be used by many external services to verify that you own the domain.

You can find the DNS tool in the administration under "Settings > Domains".

Example of TXT

TXT records are used to prove that you own a domain, among other things. Services such as Google Workspace or Klaviyo may ask you to add a TXT record to your domain.

It is also possible to use TXT records for SPF and DKIM.

Note that the name field should be empty in most cases.

Example of MX

MX records are used to specify an external service to handle email for the domain.

Note that the name field should be empty in most cases.

Example of SPF

It can be a great idea to add an SPF record to your domain to improve the delivery reliability of messages (avoid your messages going to spam).

It's important that the SPF record contains include:spf.ideal.shop in addition to any other providers you want to allow as senders.

For example, if you use Klaviyo to send newsletters, your SPF record should look like this:

v=spf1 include:spf.ideal.shop include:spf.klaviyo.com ~all

It's a good idea to include your email provider in your SPF. If you use Google Workspace as your provider and also use Mailchimp to send newsletters, your SPF should look like this:

v=spf1 include:spf.ideal.shop include:_spf.google.com include:servers.mcsv.net ~all

When does a change take effect?

When you make changes to the DNS, the change is verified and "live" immediately.

However, the way DNS works is that information is cached and updated at different intervals by different internet services. So you should expect that a change in DNS may not be "discovered" by external services for some time (up to 24+ hours in some cases).